{"id":11,"date":"2025-05-04T11:12:36","date_gmt":"2025-05-04T11:12:36","guid":{"rendered":"https:\/\/rubixcabinets.ca\/?page_id=11"},"modified":"2025-05-04T11:12:38","modified_gmt":"2025-05-04T11:12:38","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><b><strong>Effective Date:<\/strong> May 4, 2025<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Rubix Cabinets<\/strong>, customer satisfaction is our priority. We stand behind the quality of our products and are committed to resolving any issues fairly and efficiently.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udce6 Standard Return Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We accept returns on standard, non-custom items under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Return Window<\/strong>: You may request a return within <strong>30 days<\/strong> of the delivery date.<\/li>\n\n\n\n<li><strong>Item Condition<\/strong>: Products must be <strong>unused<\/strong>, in <strong>original packaging<\/strong>, and in <strong>resalable condition<\/strong>.<\/li>\n\n\n\n<li><strong>Return Authorization<\/strong>: All returns require prior authorization. Please contact us at <strong>admin@rubixcabinets.ca<\/strong> to initiate the process.<\/li>\n\n\n\n<li><strong>Restocking Fee<\/strong>: A <strong>15% restocking fee<\/strong> will be applied to all eligible returns.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u274c Non-Returnable Items<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We accept returns on standard, non-custom items under the following conditions:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the nature of our products, the following items are <strong>non-returnable<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom or made-to-order cabinets<\/li>\n\n\n\n<li>Special order items<\/li>\n\n\n\n<li>Products that have been installed, altered, or damaged after delivery<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udcb3 Refund Process<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect your return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will be notified of the approval or rejection of your refund.<\/li>\n\n\n\n<li>If approved, your refund will be processed to your original payment method within <strong>7\u201310 business days<\/strong>.<\/li>\n\n\n\n<li>Shipping fees are non-refundable.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udcee Damaged or Incorrect Orders<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or incorrect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Notify us within <strong>5 business days<\/strong> of delivery.<\/li>\n\n\n\n<li>Provide clear photos of the damage or error.<\/li>\n\n\n\n<li>We will arrange a replacement or issue a refund at no cost to you.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udcde Contact Us<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For return inquiries or assistance, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email<\/strong>: admin@rubixcabinets.ca<br><strong>Phone<\/strong>: 780 240 6888<br><strong>Business Hours<\/strong>: Monday\u2013Friday, 9:00 AM\u20135:00 PM (MST)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at {admin@rubixcabinets.ca} for questions related to returns &amp; refunds.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: May 4, 2025 At Rubix Cabinets, customer satisfaction is our priority. We stand behind the quality of our products and are committed to resolving any issues fairly and efficiently. \ud83d\udce6 Standard Return Policy We accept returns on standard, non-custom items under the following conditions: Customers are responsible for return shipping costs unless the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Rubix Cabinets<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Rubix Cabinets\" \/>\n<meta property=\"og:description\" content=\"Effective Date: May 4, 2025 At Rubix Cabinets, customer satisfaction is our priority. We stand behind the quality of our products and are committed to resolving any issues fairly and efficiently. \ud83d\udce6 Standard Return Policy We accept returns on standard, non-custom items under the following conditions: Customers are responsible for return shipping costs unless the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Rubix Cabinets\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-04T11:12:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/\",\"url\":\"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/\",\"name\":\"Refund and Returns Policy - Rubix Cabinets\",\"isPartOf\":{\"@id\":\"https:\/\/rubixcabinets.ca\/#website\"},\"datePublished\":\"2025-05-04T11:12:36+00:00\",\"dateModified\":\"2025-05-04T11:12:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/rubixcabinets.ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/rubixcabinets.ca\/#website\",\"url\":\"https:\/\/rubixcabinets.ca\/\",\"name\":\"Rubix Cabinets\",\"description\":\"Expert Solutions for Kitchens &amp; Bathrooms in Edmonton\",\"publisher\":{\"@id\":\"https:\/\/rubixcabinets.ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/rubixcabinets.ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/rubixcabinets.ca\/#organization\",\"name\":\"Rubix Cabinets\",\"url\":\"https:\/\/rubixcabinets.ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/rubixcabinets.ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/rubixcabinets.ca\/wp-content\/uploads\/2025\/04\/imgonline-com-ua-Transparent-background-OhTRC6noe7R-removebg-preview.png\",\"contentUrl\":\"https:\/\/rubixcabinets.ca\/wp-content\/uploads\/2025\/04\/imgonline-com-ua-Transparent-background-OhTRC6noe7R-removebg-preview.png\",\"width\":500,\"height\":500,\"caption\":\"Rubix Cabinets\"},\"image\":{\"@id\":\"https:\/\/rubixcabinets.ca\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy - Rubix Cabinets","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/","og_locale":"en_US","og_type":"article","og_title":"Refund and Returns Policy - Rubix Cabinets","og_description":"Effective Date: May 4, 2025 At Rubix Cabinets, customer satisfaction is our priority. We stand behind the quality of our products and are committed to resolving any issues fairly and efficiently. \ud83d\udce6 Standard Return Policy We accept returns on standard, non-custom items under the following conditions: Customers are responsible for return shipping costs unless the [&hellip;]","og_url":"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/","og_site_name":"Rubix Cabinets","article_modified_time":"2025-05-04T11:12:38+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/","url":"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/","name":"Refund and Returns Policy - Rubix Cabinets","isPartOf":{"@id":"https:\/\/rubixcabinets.ca\/#website"},"datePublished":"2025-05-04T11:12:36+00:00","dateModified":"2025-05-04T11:12:38+00:00","breadcrumb":{"@id":"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/rubixcabinets.ca\/index.php\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/rubixcabinets.ca\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/rubixcabinets.ca\/#website","url":"https:\/\/rubixcabinets.ca\/","name":"Rubix Cabinets","description":"Expert Solutions for Kitchens &amp; Bathrooms in Edmonton","publisher":{"@id":"https:\/\/rubixcabinets.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/rubixcabinets.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/rubixcabinets.ca\/#organization","name":"Rubix Cabinets","url":"https:\/\/rubixcabinets.ca\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/rubixcabinets.ca\/#\/schema\/logo\/image\/","url":"https:\/\/rubixcabinets.ca\/wp-content\/uploads\/2025\/04\/imgonline-com-ua-Transparent-background-OhTRC6noe7R-removebg-preview.png","contentUrl":"https:\/\/rubixcabinets.ca\/wp-content\/uploads\/2025\/04\/imgonline-com-ua-Transparent-background-OhTRC6noe7R-removebg-preview.png","width":500,"height":500,"caption":"Rubix Cabinets"},"image":{"@id":"https:\/\/rubixcabinets.ca\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/rubixcabinets.ca\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rubixcabinets.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rubixcabinets.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rubixcabinets.ca\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rubixcabinets.ca\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/rubixcabinets.ca\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":377,"href":"https:\/\/rubixcabinets.ca\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/377"}],"wp:attachment":[{"href":"https:\/\/rubixcabinets.ca\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}